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Essays on product, AI, leadership, and building. Long-form, hands-on, and occasionally about what broke.
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Product
If everyone owns the customer journey, no one does
Is your customer journey smooth, or more like ka-chunk, ka-chunk, ka-chunk?
Product
How we work matters more than ever
Building's never been easier. Which makes how we work matter even more. Wanna move fast and not break things? Take a beat first.
Tech & Society
Privacy is a fraud signal now
A recruiter asked if I'd used AI to auto-apply (I didn't). An ATS flagged my application as possible fraud. When I checked, every fraud signal traced back to a privacy choice.
Building a Job Search Agent
Build with meThings you can take
Free, on GitHubMore writing
Work & Life
How to Do Less
Sometimes we do things purely out of ritual. Doing less is noticing which ones to drop, and where to spend the energy you get back.
Product
Product Management is dead. Long live Product Management.
We keep killing product management. It keeps coming back. What the latest round of obituaries gets wrong about the work, and who actually does it.
Tech & Society
AI guilt is the new recycling
AI guilt is everywhere, and it is landing on exhausted people instead of the leaders who earned it. We have done this before. Last time we called it recycling.
Career
It's almost always the resume
When a search stalls, people blame the ATS, the AI, the economy. Almost every time I look, it's the resume. So I overhauled my own. Here's exactly what changed and why.
Leadership
At work, curiosity can be the difference between thriving and surviving
You can usually tell within a few weeks whether you'll thrive at a company or just survive it. It comes down to what happens when you ask one simple question.
Career
Applying for jobs is like stand-up comedy
A lot of the standard job search advice is bunk, and the rest is easier to follow if you treat the whole thing like an open mic. Go up rusty, test your material, learn to handle hecklers.
Leadership
Everyone can build now. The fundamentals shouldn't change.
AI made everyone a builder. It didn't say who orchestrates them, or who validates and integrates all the prototypes.
Building with AI
You should have a website. And you can build it in an hour with Claude.
An old colleague got laid off, shipped a personal site ten days after I sent him a starter kit, and took back his story online. So I turned the starter into a free plugin.
Building with AI
AI is researching you. Make sure it gets your story right.
ChatGPT showed up in my site's referrer logs. Companies are worrying about how they appear in AI search. The same logic applies to many of us.
Building with AI
How to Digitally Detox Right Now (Even If You're Job Searching)
I check my inbox twice a day. Here's what a morning briefing from my AI assistant gave me back in a brutal job market.
Building with AI
I build web apps from my phone. Here's the whole setup.
No code, no IDE, just a Telegram message. A Mac at home runs Claude Code, and a free guide gets you the same setup.
Building with AI
I Paid to Scrub My Data From Hundreds of Data Brokers. Then I Sent Even More to an AI.
I pay a service to scrub my data from hundreds of brokers. Then I hand an AI my taxes, my finances, my fears. Where should that personal context actually live?